Picking a Home Builder: Presentation Matters.
Schiavi Home Builders is confident in our position in the home building market. So much so, we encourage potential customers to shop other builders. We have posted several blogs about how to compare builders, here is another. As you compare builders, we encourage you to factor in the presentation each builder gives.
Most home building customers visit home builder websites before visiting their offices. This is the very first visit with a builder. Builders should recognize the importance of this visit and be prepared. Focusing on making a good first impression, is an indication that a builder pays attention to the details.
- Is the website organized with a good flow from one page to the next?
- Is information easy to find?
- Is the website up to date and current, or is information static?
Not all customers will research on the internet, so it is equally as important to put our best foot forward at our sales centers as well. On your first visit to a builder’s physical location look at the following details:
- Landscaping at business location: landscaping takes time and effort to maintain.
- Models: neat, clean and cohesively decorated; or a hodge-podge of furniture.
- Office Space: neat, clean & organized; or cluttered & unorganized.
- Sales Person: Professional, friendly; or unkempt & gruff.
On your second visit with a builder, look at these details. The second meeting should be more indepth with more information specific to your building project. We highly recommend scheduling an appointment:
- Did the sales person spend time preparing for your visit?
- How is information presented during your meeting? Computer, binders of information, individual pages…
- Consider what information you are giving vs. what information you are receiving. Does the builder tell you how they can “help” you or ask what you are looking to do.
- Ask if you can drive by a current project. Do a quick visual of the the site. Is it neat and orderly or chaotic?
What other details of presentation do you feel are important?